Handwritten resume intro with creative type and rough pencil aesthetic. The words say Olivia is a creative director obsessed with brands and the stories they tell.

Experience

The Fifteen Group

Director, Design and Brand — Creative direction, strategy, leadership

September 2018 to Present

As Director of the Design Department, my responsibilities are to manage client relationships, help uncover brand strategy, and ensure creative standards are being met. Sometimes I say “my job is email” because it’s amazing how often any design challenge comes down to proper communication.

  • Creative direction and brand strategy for 100+ hospitality concepts, ensuring alignment with market trends and guest expectations.

  • Managed and mentored a team of 2 designers; collaborated cross-functionally with marketing and operations teams to deliver cohesive brand experiences.

  • Served as primary client contact for design engagements; translated complex brand strategy into actionable, high-impact creative.

  • Improved internal creative workflow and communication processes, increasing on-time project delivery by streamlining cross-departmental collaboration.

Jackman Reinvents

Senior Designer — Business and retail reinvention, brand and strategy.

August 2016 to September 2018

Collaborated with strategy and consulting teams to reinvent legacy brands, crafting fresh narratives and visual systems for clients including Neiman Marcus, Flow Water, and Caesars Entertainment.

  • Developed brand storytelling frameworks and pitch presentations for high-value clients across CPG, retail, and restaurant verticals.

  • Produced end-to-end design work across brand identity, packaging, digital, and environmental touchpoints.

  • Acted as design lead for select projects, driving concept development and execution in fast-paced, multi-stakeholder environments.

Grip Limited

Designer — Advertising, campaign creative, art direction and design

June 2012 to August 2016

  • Lead designer on multiple Honda Canada campaigns—concepted and executed brand-consistent creative across national advertising, retail, and digital channels.

  • Collaborated closely with art directors and copywriters to deliver integrated campaigns for RBC, DARE, and YUM! Brands.

  • Designed experiential and print collateral for non-profit clients such as the Terry Fox Foundation, maintaining brand sensitivity while driving emotional engagement.

  • Gained a deep foundation in advertising fundamentals while producing award-worthy work under tight deadlines and high expectations.

Education

Emily Carr University of Art and Design

Bachelor of Design — Communication Design

September 2008 to May 2012

Awards/
Recognition

Applied Arts — Photography

Art Direction, Neal Brothers & Taco Bell DLT

2019 and 2016

ADCC & Applied Arts — Packaging

Pizza Hut Triple Treat Box [Merit] & Grip Gold

2016